PRIVACY & DATA PROTECTION

Privacy Policy My Judi — Your Data is Safe, Your Privacy is Guaranteed

My Judi takes the protection of your personal data seriously. This document transparently explains how we collect, use, store and safeguard your information as a valued player on our platform.

Updated: 1 January 2026 Bahasa Melayu 10 Sections Malaysia PDPA

My Judi's Privacy Commitment to You

Six core principles that shape how My Judi manages and protects your personal data

256-bit SSL Encryption

All data transmitted between your device and My Judi servers is protected by 256-bit SSL encryption — the same level of security used by leading banking institutions in Malaysia.

Data Is Never Sold to Third Parties

My Judi does not sell, rent, or disclose your personal data to any third party for marketing purposes. Your information belongs to you — it is not a commodity we trade.

Malaysia PDPA Compliance

My Judi operates in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. All our data handling practices adhere to applicable local data protection legislation.

Right to Access & Delete Data

You have the right to access, correct, or request deletion of your personal data at any time. My Judi will process such requests within 14 business days through our support channels.

Secure Data Storage

Your data is stored on servers protected by strict access controls, 24/7 monitoring and regular backup systems. Internal access is granted only to staff who require it on a strict "need-to-know" basis.

Data Breach Notification

In the event of any security incident involving your data, My Judi is committed to notifying you within 72 hours and taking immediate action to limit any impact.

Note: By using the My Judi platform, you agree to the data collection and usage practices described in this Privacy Policy. Please read it carefully. This version was updated on 1 January 2026 and supersedes all previous versions.

1  Introduction

My Judi ("we", "platform", "company") is an online betting platform operating for players in Malaysia. As a responsible platform, we take the privacy and personal data protection of every member who registers and uses our services seriously.

This Privacy Policy clearly and transparently explains how My Judi collects, processes, stores, shares, and protects your personal data. It also outlines your rights regarding that data and how to contact us with any questions or complaints.

My Judi operates in accordance with the Malaysian Personal Data Protection Act (PDPA) 2010, the principal legislation governing personal data protection in Malaysia. We adhere to PDPA principles across all aspects of data handling, from collection through to final deletion.

This policy applies to all users of the My Judi platform who are based in Malaysia and access our services via the website or mobile application.

2  Types of Personal Data We Collect

My Judi collects several categories of personal data to enable us to provide a secure, seamless and high-quality service. The following are the types of data we collect:

Identity Data

Full name Date of birth IC number Phone number Email address Residential address

Financial & Payment Data

To facilitate deposit and withdrawal transactions securely, we collect information on the payment methods you use:

TnG eWallet account number GrabPay account ID FPX account information Deposit transaction records Withdrawal transaction records

Technical & Usage Data

IP address Browser type Device type Login activity logs Betting activity records Location data (state)
My Judi not store full credit or debit card numbers. All payments are processed through registered third-party payment gateways that comply with PCI DSS standards.

3  How We Collect Your Data

My Judi collects your personal data through several different channels. Understanding these channels helps you manage your privacy more effectively:

A
Account Registration

Data you enter directly when completing the registration form — your name, date of birth, Malaysian phone number and password. This is our primary source of personal data collection.

B
KYC (Identity Verification) Process

Verification documents submitted for the KYC process, such as a photo of your identity card or utility bill. These documents are used solely for account verification and security purposes.

C
Financial Transactions

Information collected when you make a deposit via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX Maybank2u, or CIMB Clicks, including processed payment records.

D
Automated Platform Usage

Technical data collected automatically when you use the platform — including IP address, device type, browser version and gameplay activity records via cookies and tracking technologies.

E
Customer Support Interactions

Records of live chat conversations, emails, and any other communications you have with the My Judi support team are retained for quality assurance purposes and to resolve any disputes.

4  How We Use Your Personal Data

My Judi uses the personal data we collect for the following purposes, all subject to the principles of lawful and proportionate use:

  • Account Management: Creating, verifying and managing your player account, including secure login processes.
  • Transaction Processing: Processing deposits via local e-wallets and withdrawals to registered bank accounts or e-wallets.
  • Legal Compliance: Fulfilling KYC obligations, anti-money laundering (AML) requirements and reporting obligations to Malaysian authorities.
  • Fraud Prevention: Detecting and preventing fraudulent activity, bonus abuse or any suspicious behaviour that could compromise the security of the platform and other players.
  • Customer Support: Helping resolve enquiries, complaints and technical issues you encounter while using My Judi.
  • Service Improvement: Analysing usage patterns to improve user experience, platform performance and content relevance.
  • Important Communications: Sending critical notifications related to your account, security, transactions and policy updates that are important for you to know.
  • Promotions (With Consent): Sending information about My Judi promotions, bonuses and offers — only where you have given explicit consent to receive marketing communications.
My Judi will not use your data for any purpose not stated above without first obtaining your consent. You may withdraw your marketing consent at any time through your account settings.

5  Data Sharing with Third Parties

My Judi does not sell your personal data. However, there are specific situations where we may need to share data with selected third parties:

Trusted Service Providers

We share only the necessary data with service partners who help us operate — including payment processors (Touch 'n Go, GrabPay, DuitNow, FPX gateways), game providers (Pragmatic Play, PG Soft), and technology infrastructure providers. All partners are bound by strict confidentiality agreements and may only use your data for the purposes we specify.

Malaysian Authorities

My Judi will disclose data to Malaysian authorities where required by law, court order or legitimate regulatory requirement. This includes cooperating with authorities in financial crime or money laundering investigations.

Parties That Will Not Receive Your Data

My Judi will not share your data with third-party advertisers, unrelated marketing companies, or any entity that has no legitimate need relating to the operation of our platform.

6  Data Security

My Judi continually invests in security infrastructure to ensure your personal data is protected at all times. Our technical and organisational security measures include:

  • Data encryption in transit using TLS 1.3 and 256-bit SSL protocols.
  • Data encryption at rest using industry-recognised encryption algorithms.
  • Role-based access control (RBAC) — only authorised staff may access player data.
  • Round-the-clock security monitoring 24/7 with an intrusion detection system (IDS).
  • Regular penetration testing conducted by independent security experts.
  • Mandatory cybersecurity training for all My Judi staff who handle user data.
  • Encrypted data backups stored at geographically separate locations.

While we take all reasonable precautions, no digital security system can be guaranteed to be 100% immune from every threat. In the event of a security incident involving your data, we are committed to notifying you and the relevant authorities within the timeframe stipulated by law.

7  Cookies & Tracking Technologies

My Judi uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the categories of cookies we use:

You can manage your cookie settings through your web browser or via the privacy settings in your My Judi account. Please note that disabling essential cookies may affect the functionality of the platform.

8  Your Personal Data Rights

Under the Malaysian PDPA and My Judi's policy, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You have the right to have inaccurate or outdated data corrected without undue delay.

Right to Erasure

You may request deletion of your data when there is no longer a legitimate reason for us to retain it.

Right to Object to Processing

You may opt out of having your data processed for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format.

Right to Restrict Processing

You may request that we restrict the processing of your data in certain circumstances while an investigation is ongoing.

To exercise any of the rights above, please contact us at support@myjudi.bet by clearly stating your request. My Judi will process requests within 14 business days. We may require identity verification before processing your request in order to protect your privacy.

9  Data Retention Period

My Judi retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required under Malaysian law:

  • Active Account Data: Retained for as long as your My Judi account remains active.
  • Financial Transaction Data: Retained for a minimum of 7 years in accordance with Malaysian accounting and tax legislation.
  • KYC Records: Retained for a minimum of 5 years after the business relationship ends, in line with anti-money laundering requirements.
  • Activity Log Data: Retained for 2 years for security and investigation purposes if required.
  • Customer Support Records: Retained for 3 years from the date of last interaction.
  • Terminated Accounts: Data is retained for 5 years following account closure for legal compliance purposes, then deleted or anonymised.
Once the specified retention period expires, My Judi will securely delete or anonymise your personal data so that it can no longer be linked to your identity.

10  Contact Us & Policy Amendments

If you have any questions, concerns, or complaints regarding how My Judi handles your personal data, we encourage you to reach out to us directly:

  • Email: support@myjudi.bet
  • Live Chat: Available 24/7 via the My Judi platform
  • Response Time: We will respond to privacy-related enquiries within 3 business days

My Judi reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any material changes will be communicated to you via in-platform notification or email at least 7 days before taking effect.

The "Updated" date at the top of this page always reflects the latest version of the Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your privacy.

For enquiries related to privacy and data protection: support@myjudi.bet — our team is ready to assist you in Bahasa Malaysia.
🔒

Your Privacy Is Protected — Play with Peace of Mind at My Judi

Your data is secure, transactions are protected by 256-bit SSL, and our platform is fully PDPA Malaysia compliant. Register now and claim your welcome bonus 150% up to RM 500.

SSL 256-bit PDPA Compliance Data is not sold 24/7 BM Support

18+ only. Bet responsibly.

Bahasa Melayu