My Judi believes betting should be an enjoyable form of entertainment — not a source of stress or hardship. We provide the tools, guidance, and support to ensure every Malaysian player can engage in a healthy and responsible way.
My Judi is more than a betting platform — we are a community that genuinely cares about the well-being of every member. Responsible gambling is not just a tagline for us; it is at the core of how we operate every single day.
Protecting players from harm.
Clear information with no hidden surprises.
Fair play for all players.
Real help, right when you need it.
Tools to manage your experience.
Your wellbeing matters more than money.
All these tools are available free of charge to every My Judi member — use them however suits your needs
Set daily, weekly, or monthly deposit limits based on a budget you are comfortable with. Once a limit is set, our system will automatically block any deposits that exceed your chosen amount. Limit increases only take effect after 7 days to allow time for reflection.
Control how long you play in a single session. Set a session limit of 30 minutes, 1 hour, 2 hours, or a duration of your choice. My Judi will send you a time alert when you are approaching your limit, and will automatically end the session once the limit is reached.
Need a breather? Activate a self-break for 24 hours, 3 days, 1 week, or 1 month. During the break period, access to your account will be fully blocked. This gives you breathing room without having to make any major decisions.
If you feel you need to stop for a longer period, choose self-exclusion for 3 months, 6 months, 1 year, or permanently. Permanent self-exclusion means your account will be closed for good and cannot be reopened. This is a serious step, and we fully support your decision.
Set a maximum loss amount you are comfortable with over a given period. Once your loss limit is reached, you will not be able to place new bets until the set period resets. This helps you avoid chasing losses — the most dangerous habit in gambling.
View a full record of all your deposit, withdrawal, and betting transactions in your account dashboard. Checking your history regularly helps you stay aware of your playing patterns and make smarter decisions based on real data.
A simple process — completed in under 5 minutes through your account settings
Log in to your account using your registered phone number or email. Make sure you are using a secure device and a trusted internet connection.
Click your profile icon at the top of the screen, then select "Account Settings" from the dropdown menu. You will find several settings categories listed on the left.
Click the "Responsible Gambling" tab to access all available control tools — deposit limits, time limits, loss limits, cool-off, and self-exclusion.
Select the tool you want to activate, enter the appropriate limit value, and click "Save". For deposit limits, you will need to verify via OTP sent to your Malaysian phone number.
Limit reductions take effect immediately. Limit increases will take effect after 7 days. You will receive an email or SMS notification to your Malaysian phone number as confirmation.
Identifying a problem early is the most important step. Betting becomes a problem when it starts to negatively affect your life. Check whether you are experiencing any of the following signs:
Thinking about betting constantly — while working, eating, or spending time with family.
Betting with money meant for essential needs such as rent, bills, or food.
"Chasing losses" — continuing to bet in an attempt to win back money already lost.
Lying to family or friends about how much time or money you have spent on betting.
Feeling restless, anxious, or stressed when unable to bet or when cutting back on betting.
Borrowing money from others or selling assets to fund your betting.
Your relationships with family or friends have become strained or damaged because of your betting habits.
Declining work or academic performance due to excessive time and mental energy spent on betting.
"Healthy betting means you play for fun — not to solve financial problems or escape the pressures of life. If it starts to feel like a necessity rather than a choice, it is time to take a step back."
— Responsible Gaming Team, My JudiDecide how much you can afford to lose without impacting your finances. That amount is your entertainment budget — not an investment.
Approach it with the right mindset — the same as going to the cinema or having a meal out. Think of it as an entertainment expense, not a way to get rich.
Do not play for hours on end without a break. Get up, stretch, eat, and rest before continuing if you wish to carry on.
Avoid betting when you are angry, sad, stressed, or under the influence of alcohol. Decisions made in an emotionally unstable state almost always lead to regret.
Answer these quick questions honestly to help you assess your own betting habits
At My Judi, responsible gaming is not simply about meeting regulatory requirements or placing an "18+" notice in a corner of the page. It is a culture we have embedded into every aspect of the platform — from interface design to how we train our customer support team. We firmly believe that players who engage in a healthy and responsible way are players who will continue to enjoy our platform for the long term, and that is something we genuinely care about.
Malaysia has a vibrant and passionate sports community. From weekend Malaysia Super League matches watched at the mamak, to heart-stopping moments when our national badminton team competes, and the rising popularity of e-sports among younger fans — online betting at My Judi adds a deeper layer of excitement to experiencing these sports. That said, we recognise that, like any form of entertainment, it needs to be done the right way to stay enjoyable and not become a burden.
One of the most important principles of responsible gaming is understanding that betting is an activity designed to return a profit to platform operators over time. This does not mean you cannot win — many My Judi players win every day. But it does mean you should not rely on betting as a primary source of income or as a way to solve financial problems. When you approach My Judi with an entertainment mindset — the same way you would buy a movie ticket or enjoy a dinner out — you will find the experience far more enjoyable and stress-free.
My Judi also cares deeply about players who may be experiencing gambling problems without realising it. By nature, these issues tend to develop gradually — starting with small, enjoyable bets that slowly escalate to a point where they begin to affect finances, relationships, and overall well-being. We have trained our customer support team to recognise these early signs and to respond with respect and empathy when speaking with players who may need help.
All control tools provided by My Judi — deposit limits, time limits, loss limits, cool-off, and self-exclusion — are free and easy to access. We deliberately designed these tools to be simple to use and to take effect immediately (for limit reductions), because we understand that when someone decides to cut back or stop, they need support right away — not a process bogged down by red tape.
To every Malaysian player on My Judi — we want you to know that your safety and wellbeing is something we take seriously every single day, not just when there is an external audit. Play smart, set your limits, and never hesitate to reach out if you or someone you care about needs help.
Answers to the questions we most frequently receive about responsible gaming at My Judi
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We care about you — not just your money. For 18+ only.